Summary of some of your key rights:

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that in most cases, you can cancel within 14 days. If you agree the services will start within this time, you may be charged for what you’ve used.

• The Consumer Rights Act 2015 says:

• you can ask us to repeat or fix the services if they are not carried out with reasonable care and skill, or get some money back if we can’t fix it;

• if a price hasn’t been agreed upfront, what you’re asked to pay must be reasonable;

• if a time hasn’t been agreed upfront, it must be carried out within a reasonable time.

• This is a summary of some of your key rights. For detailed information from Citizens Advice please visit www.citizensadvice.org.uk or call 03454 04 05 06.

• The information in this summary box summarises some of your key rights. It is not intended to replace the contract below, which you should read carefully.

This contract sets out:

• your legal rights and responsibilities;

• our legal rights and responsibilities; and

• certain key information required by law.

In this contract:

• ‘We’, ‘us’ or ‘our’ means Magnificently You Ltd, a company registered in England and Wales under company number: 13581409, with a registered office is at: is 20-22 Wenlock Street, London, N1 7GU.

• ‘You’ or ‘your’ means the person using our site to buy services from us.

If you don’t understand any of this contract and want to talk to us about it, please contact us by:

• Email hello@thecompass.club. Emails will be responded to between 9am to 5pm, Monday to Friday; or

• Telephone 0203 137 6824. Calls will be answered between 9am and 5pm, Monday to Friday.

1. Introduction

1.1. If you buy services on our site you agree to be legally bound by this contract.

1.2. This contract is only available in English. No other languages will apply to this contract.

1.3. When buying any services you also agree to be legally bound by:

1.3.1. our website terms and conditions;

1.3.2. extra terms which may add to, or replace some of, this contract. This may happen for security. Legal or regulatory reasons. We will contact you to let you know if we intend to do this by giving you one month’s notice; and

1.3.3. specific terms which apply to certain services. If you want to see these specific terms, please visit the relevant webpage for the services which will highlight any additional terms and conditions.

All of the above documents form part of this contract as though set out in full here.

2. Information we give you

2.1. By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that we must give you certain key information before a legally binding contract between you and us is made. This key information is contained:

2.1.1. on the webpage in respect of the services you are purchasing;

2.1.2.  in the acknowledgement email (see clause 4.3); and

2.1.3. in these terms and conditions.

2.2. The key information we give you by law forms part of this contract (as though it is set out in full here).

2.3. If we have to change any key information once a legally binding contract between you and us is made, we can only do this if you agree to it.

3. Your privacy and personal information

3.1. Our Privacy Policy is available here.

3.2. Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.

4. Ordering services from us

4.1. Below, we set out how a legally binding contract between you and us is made.

4.2. You place an order on the site by applying through www.thecompass.club and once accepted you will be lead to our members site to pay for your membership. Please read and check your order carefully before submitting it. However, if you need to correct any errors you can do so before submitting it to us.

4.3. When you place your order at the end of the online checkout process (eg when you click on the pay now button), we will acknowledge it by email. This acknowledgement does not, however, mean that your order has been accepted.

4.4. We may contact you to say that we do not accept your order. This is typically for the following reasons:

4.4.1. we cannot carry out the services (this may be because, for example, we have a shortage of staff);

4.4.2. we cannot authorise your payment;

4.4.3. we are unable to offer the services to you as you do not meet our eligibility criteria;

4.4.4. there has been a mistake on the pricing or description of the services.

4.5. We will only accept your order when you sign and pay for your membership on our membership site. At this point:

4.5.1. a legally binding contract will be in place between you and us; and

4.5.2. we will provide the services as agreed during the online checkout process.

4.6. If you are under the age of 18 you may not buy any services from the site.

5. Membership Services

5.1.  Details of The Compass Club women in leadership service can be found on our website.

5.2. You agree to be bound by our Code of Conduct. We reserve the right to amend this Code of Conduct from time to time. We shall notify you of any amendments 7 days before they are due to take effect. If you fail to abide by this Code of Conduct we reserve the right to terminate this agreement immediately, without any refund to you.

5.3. You will be provided with unique log in details. These log in details are for your use only and should not be shared with anyone. If you do share your log in details, we reserve the right to terminate this agreement immediately, without any refund to you.

5.4. You agree not to share any online links for networking events or group chats. If you do share such information, we reserve the right to terminate this agreement immediately, without any refund to you.

5.5. You cannot assign this contract to anyone. It is personal to you.

5.6. If you are unable to utilise the Women in Leadership Membership Service due to injury or illness, please notify us so we can consider what options to offer you, for example suspension or termination. Please note that we may seek medical information in order for us to make our decision in relation to this.

6. Additional Services

6.1. We may, from time to time, organise conferences and/or retreats (Additional Services). Details of which will be placed on our website. This section sets out the additional terms that apply to the Additional Services.

6.2. The price for the Additional Services will be on the webpage for the event. Any additional terms relating to the Additional Services will also be on the relevant event webpage.

6.3. If you book an Additional Service and need to cancel we will refund any fees paid on the following sliding scale:

6.3.1. If you cancel the contract 30 days before the date of the Additional Services, we will refund the full payment less 10% administration fees;

6.3.2. If you cancel 14 days to 29 days before the date of the Additional Services, we will refund 50% of the payment;

6.3.3. If you cancel less than 14 days before the date of the Additional Services, no refund will be given. This clause does not affect your rights as set out in clause 9.

7. Coaching Services

7.1. We may, from time to time, offer 1-2-1 coaching sessions with various professional coaches (Coaching Services). Coaching Services are at our discretion and subject to availability.

7.2. Any Coaching Services will be subject to a fee for the same. Details of the up to date fees for the Coaching Services can be found on our website.

7.3. Coaching Services can be booked via our website and payment for the Coaching Services will become due at the point of booking.

7.4. If you need to re-arrange or cancel the Coaching Services you should contact the professional coach who you have booked the session with first. If you cannot get hold of them please contact us. Please note that any re-arranging of appointments and/or cancellations sought less than 48 hours before the Coaching Services are due to take place will still be subject to the full fee for the Coaching Services. This means if you re-arrange with less than 48 hours’ notice a new fee will be payable for the Coaching Services.

8. Yoga Classes

8.1. We, at our absolute discretion and subject to availability, offer a one hour ‘Restoration Yoga’ class every Thursday at 19:00hrs (the Yoga Class). The  Yoga Class will be delivered by a suitably qualified yoga instructor. The Yoga Class is offered as a benefit to our members and at no additional cost. Members can reserve their place on a week by week basis via our website. Places in the Yoga Class are offered on a ‘first come, first served’ basis.  

8.2. If on two occasions in any three month period you book a Yoga Class but fail to attend, or you cancel the booking with less than 48 hours’ notice, you will be blocked from booking a Yoga Class for the following three months.

8.3 Additional yoga classes may be booked via our website. These bookings will be subject to a fee for the same, details of which can be found here. Payment for any additional classes will become due at the point of booking.

8.4. If you cancel your booking for the additional class with less than 48 hours’ notice before the class is due to take place you will still be subject to the full fee.

8.5. The Yoga Classes and any additional classes booked via our website are undertaken at your own risk. You should only undertake Yoga Classes if you are deemed fit to do so by the designated instructor. We are not liable for any injury suffered during any Yoga Class or any additional classes booked through our website. If you have any concerns about the content of the Yoga Classes you should first raise them with the designated instructor.

9. Intellectual Property

9.1. All intellectual property rights of any documents or materials provided as part of the Membership Service and/or Additional Services and/or on the website remains the property of us.

9.2. You must not download, copy or use other than as part of the services any documents or materials provided as part of the Membership Service and/or Additional Services and/or on the website, unless such document or material confirms you may download and use.

9.3. Where you can download a document or material, you agree not to copy, amended, reproduce, or pass on to any other person that document or material. It is for your sole use for the purposes of the membership services.

10. Confidential Information

10.1. Any information that you are privy to during group chats, networking events, whilst at Additional Services, or where any other member is present (Meetings) is to remain confidential. You must not discuss, use, or copy any such information outside of the Meetings, unless such information is already in the public domain, otherwise than as a result of your breach of this clause.

11. Right to cancel

11.1. You have the right to cancel this contract within 14 days without giving any reason and a full refund will be provided. However, if you requested for us to start providing the services during the cancellation period, we will be entitled to deduct from the monies paid an amount that represents the services used. This is further explained in clause 10.

11.2. The cancellation period will expire after 14 days from the day of the conclusion of the contract.

11.3. To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or email) using the contact details at the top of this contract. You may use the model cancellation form available in the schedule of this contract, but it is not obligatory.

11.4. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

11.5. We will not start providing the services during the 14-day cancellation period unless you ask us to. When you place an order for services, you will be given the option to tick a box to request for us to start providing the services during the cancellation period. By ticking the box, you acknowledge that if you cancel in the 14 day cancellation period, clause 10 shall apply. If you do not tick the box, we will not be able to start providing the services to you

11.6. This does not affect the rights you have if your services are faulty. A summary of these rights is provided at the top of this contract. See also clause 14 below.

12. Effects of cancellation

12.1. If you cancel this contract, we will reimburse to you all payments received from you unless you requested for us to start providing the services during the cancellation period, in which case you must pay us:

12.1.1. for the services we provided up to the time you told us that you want to cancel this contract, which will be an amount in proportion to the services performed up to that point in comparison with the full price under this contract; or

12.1.2. the full price under this contract, if you lost your right to cancel this contract because the services were fully performed (i.e. the work was completed) during the cancellation period.

12.2. We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this contract.

12.3. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

13. Carrying out of the services

13.1. We must carry out the services by the time or within the period set out during the online checkout process and in the Confirmation Email (see clause 4.5). If you and we have agreed no time or period, this will be within a reasonable time.

13.2. Our carrying out of the services might be affected by events beyond our reasonable control. If so, there might be a delay before we can restart the services, having made reasonable efforts to limit the effect of any of those events and having kept you informed of the circumstances, but we will try to restart the services as soon as those events have been fixed.

14.  Payment

14.1. We accept the following credit cards and debit cards: VISA, Mastercard, American Express, Discover and Diners, Japan Credit Bureau, China UnionPay. We do not accept cash.

14.2. We will do all that we reasonably can to ensure that all of the information you give us when paying for the services is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part, any failure by us to comply with this contract or our Privacy Policy (see clause 3) or breach by us of our duties under applicable laws, we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us.

14.3. Annual Fee. If you choose to pay for the Women in Leadership Membership Service up front and on annual basis the following terms will apply:

14.3.1. You will pay for ten months and have two months free.

14.3.2. Your credit card or debit card will be charged when your order is confirmed and thereafter it will be charged annually on the anniversary of the payment date (Autorenewal Date), unless you comply with clause 12.3.3.

14.3.3. We will contact you 28 days and 14 days before the Autorenewal Date to remind you that payment will be due. If you notify us not later than 7 days before the Autorenewal Date that you wish to terminate the services, the payment will be cancelled and the services stopped. Otherwise payment will be taken and no refund will be provide.

14.4. Monthly Fee. If you choose to pay for The Compass Club women in leadership service on a monthly basis the following terms will apply:

14.4.1. You agree to a minimum period of three months membership (Minimum Period).

14.4.2. Your credit card or debit card will be charged when your order is confirmed and thereafter it will be charged monthly on or around the same date (Monthly Date).

14.4.3. If you fail to make payment by the Monthly date, services will be suspended until payment is received.

14.4.4. If after 7 days of the Monthly Date, payment has still not been received, we reserve the right to terminate this agreement and seek payment for any remaining months left of the Minimum Period.

14.4.5. We will contact you 28 days and 14 days before the end of the 12-month Membership Service to remind you that payments will start for the next 12 month Membership Service. If you notify us not later than 7 days before the end of the 12-month Membership Service that you wish to terminate the services, no further payments will be taken and the services stopped. Otherwise payment will be taken and no refund will be provide. You will also be liable for the full 12-month Membership period.

14.5. Additional Services Fee. This will be a one-off fee that will be charged to your debit or credit card once your order has been confirmed by us.

14.6. All payments by credit card or debit card need to be authorised by the relevant card issuer. We may also need to use extra security steps via:

• Verified by Visa;

• Mastercard®SecureCodeTM; or

• American Express SafeKey.

14.7. If your payment is not received by us when due, we may charge interest on any balance outstanding at the rate of 4 percentage points per year above the Bank of England’s base rate. We will email you to let you know if we intend to do this.

14.8. Nothing in this clause affects your legal rights to cancel the contract during the cancellation period as set out in clauses 5 and 6.

14.9. The price of the services:

• is in pounds sterling (£) (GBP);

• includes VAT at the applicable rate.

15. Nature of the services

15.1. The Consumer Rights Act 2015 gives you certain legal rights (also known as ‘statutory rights’), for example:

15.1.1. the services must be carried out with reasonable care and skill;

15.1.2. you must pay a reasonable price for the services, and no more, if you and we haven’t fixed a price for the services; and

15.1.3. we must carry out the services within a reasonable time, if you and we haven’t fixed a time for the services to be carried out.

16. Faulty services

16.1. Your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’) are set out at the top of this contract. They are a summary of some of your key rights. For more detailed information on your rights and what you should expect from us, please:

• contact us using the contact details at the top of this page; or

• visit the Citizens Advice website www.citizensadvice.org.uk or call 03454 04 05 06.

16.2. Nothing in this contract affects your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’). You may also have other rights in law.

16.3. Please contact us using the contact details at the top of this contract if you want:

• us to repeat the services;

• us to fix the services; or

• a price reduction.

17. End of the contract

17.1. If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.

18. Limit on our responsibility to you

18.1. Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for any:

18.1.1. losses that:

(a) were not foreseeable to you and us when the contract was formed;

(b) were not caused by any breach on our part;

18.1.2. business losses.

19. Disputes

19.1. We will try to resolve any disputes with you quickly and efficiently.

19.2. Please contact us as soon as possible if you are unhappy with:

19.2.1. the services;

19.2.2. our service to you generally; or

19.2.3. any other matter,

19.3. If you and we cannot resolve a dispute using our internal complaint handling procedure, we will you know.

19.4. If you want to take court proceedings, the courts of the part of the United Kingdom in which you live will have exclusive jurisdiction in relation to this contract.

19.5. The laws of England and Wales will apply to this contract.

20. Third party rights

20.1. No one other than a party to this contract has any right to enforce any term of this contract.